SMS Program Description
Specialized Property Management, Inc., on behalf of itself and its affiliates (“Specialized Property Management,” “we,” “us,” or “our”), uses text messaging to communicate with prospective and current property owners, residents, rental applicants, vendors, service providers, and others who interact with our company.
Depending on your relationship with us and the consent you have provided, messages may include:
- Responses to questions and requests for information;
- Information about property-management services;
- Links to forms, applications, documents, portals, or other requested resources;
- Appointment and telephone-call scheduling or confirmations;
- Rental application and leasing updates;
- Lease-signing and lease-renewal reminders;
- Rent, balance, payment, and account reminders;
- Move-in and move-out information;
- Property inspection and access notifications;
- Maintenance-request updates and vendor scheduling;
- Property-owner account, leasing, maintenance, and financial updates;
- Service, operational, safety, or other important notices;
- Customer-service and account-support communications;
- Follow-up communications related to an inquiry, transaction, property, account, or service; and
- Marketing or promotional messages where the recipient has separately consented to receive them.
Messages may be sent by Specialized Property Management employees, automated systems, or AI-assisted systems.
Consent and Enrollment
You may consent to receive text messages from Specialized Property Management by:
- Initiating a text-message conversation with one of our published telephone numbers;
- Providing your mobile number through a website, contact form, application, agreement, account, portal, maintenance request, or other interaction and consenting to text communication where required;
- Providing consent as part of an existing business, property-management, leasing, residency, vendor, or customer relationship; or
- Using another opt-in method presented for a particular messaging program.
Your consent applies to the types of messages and messaging program disclosed when you provide your number or initiate the communication. Consent to receive marketing or promotional text messages is not a condition of purchasing or receiving services.
If you communicate with us regarding multiple properties, accounts, services, or matters, you may receive messages relating to each of them.
Automated and Recurring Messages
Some messages may be sent through automated technology. Message frequency varies depending on your relationship and activity with Specialized Property Management. For example, an active maintenance request, leasing transaction, renewal, unpaid balance, or property-management inquiry may result in multiple messages as the matter progresses.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan. Specialized Property Management does not charge a separate fee for participating in its SMS programs.
Opting Out
You may opt out at any time by replying STOP to a message. You may also use another opt-out keyword recognized by the messaging platform.
After you opt out, you may receive one final confirmation message. Your opt-out will apply to messages sent from that telephone number or messaging program. Because Specialized Property Management may operate multiple messaging programs or telephone numbers, you may need to opt out separately from each program.
Opting out of text messages does not prevent Specialized Property Management from communicating with you through email, telephone, mail, an online portal, notices required by an agreement or applicable law, or other available channels.
You may subsequently opt in again using an available enrollment method or by replying START when supported.
Help and Support
For assistance with text messages, reply HELP, email website@specialized247.com, or call 888-441-2102.
For questions concerning a particular property, lease, account, maintenance request, or transaction, please use the contact information provided in the applicable message, agreement, portal, or other Specialized Property Management communication.
Mobile Number Changes
You are responsible for notifying Specialized Property Management if your mobile number changes or is reassigned. If you receive messages intended for another person, reply STOP and notify us so that we can update our records.
Delivery and Carrier Disclaimer
Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and device.
Privacy
We handle personal information, mobile numbers, and text-messaging consent information in accordance with our Privacy Policy: https://specialized247.com/privacy-policy/
Mobile information, including text-messaging opt-in data and consent, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Changes to These Terms
We may update these SMS Terms and Conditions periodically. Changes will become effective when posted on this page. Your continued participation in an SMS program following an update constitutes acceptance of the revised terms to the extent permitted by applicable law.
Contact Information
Specialized Property Management, Inc.
5720 Lyndon B Johnson Fwy
Dallas, TX 75240
Email: website@specialized247.com
Telephone: 888-441-2102
For more information about Specialized Property Management’s brokerage services, please visit: Texas Real Estate Commission Information About Brokerage Services.